At SAAT, we care about how we do business. Our goal is to help you avoid mistakes, scams, or confusion when shopping. We believe in offering the best value, including discounts, free gifts, and a Buy Back Guarantee.

We also give part of our profits to help people in need and protect the environment. Trust is something we earn through our actions, not just promises. After nearly 4 years of selling online without any complaints, we are confident in the service we provide.

If you're unsure about shopping with us, we encourage you to take your time to learn more. We want you to feel confident and happy with your purchase.

Custom jewelry is made just for you, based on your preferences. Before we start making it, you’ll approve a 3D drawing. Custom or personalized items can’t be returned unless there's a problem with the workmanship. We want you to be happy with your order, so please reach out if you have concerns about the quality.

To sell your jewelry back to SAAT, follow these steps:

• Make sure your item is eligible under our Buy Back Program Policy.
• Send us a photo of the item and your proof of purchase by email.
• We’ll check the item and respond within 5 working days.
• If the item is in good condition (normal wear and tear is okay), we’ll accept the return and pay you within 5 working days.

Yes, all our diamonds come with certification from trusted gem labs like GIA (Gemological Institute of America) or AGS (American Gem Society). The certificate shows details about the diamond's cut, color, clarity, and carat weight, so you can be sure it’s real.

Yes, we offer free standard shipping on all diamond orders. If you need your order sooner, you can choose an expedited shipping option for an extra fee.

Yes, we do! You can work with our team to create a custom piece of jewelry, whether it's an engagement ring, pendant, or bracelet. Contact us to get started with your design.